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Lettre commerciale espagnol et anglais

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Par   •  11 Avril 2018  •  Étude de cas  •  329 Mots (2 Pages)  •  6 152 Vues

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Carrefour

115 Avenue du Général

57 100 Thionville

France

Fridela

c/ Marie Curie, 44

31 500 Navarra

España

Thionville, el 10 de abril de 2018

REF: AJZ100

Asunto: Reclamación

Estimado Señor Segura:

Acuso recibo de su pedido de croquetas al jamón

Desgraciadamente he comprobado que une parte del pedido faltaba en la entrega

Lamentamos comprobar que tres paquetes llegaron descongelados

Como indemnización por las molestias sufridas, le agradezco nos conceda una rebaja del 5% sobre nuestro próximo pedido

Sírvase enviarnos cuanto antes los artículos que faltan

Le ruego darle una respuesta rápida en caso contrario, le dirige a otro proveedor

Atentamente,

François Prévost

Responsable comercial Carrefour

ANGLAIS

SE Electronics

Douglas Road

Southampton

CW125

United Kingdom

10 May 2017

Claude Legrand

Kitelec

Avenue Lamartin

13 012 Marseille

France

Dear Mr Legrand

Order confirmation

Thank you for your letter received on 5th which proposes an extra rebate of 5 % for any order passed before may 30th.

We would like to inform you that we have confirmed the order of the electronic equipment n°74940/R for an amount of 5700£

We suggest you to opt for the the 60-day payment by draft on Barclays Bank of London

Furthermore, the invoice is established with CIF Southampton

We kindly request you that the delivery delays doesn’t exceed 15 days.

We also remind you that it is a trial order

If your satisfied, then we will place important orders every 2 months because we are looking for new providers before the opening of the new shop.

Thank you again for your trust and we look forward to hearing from you very soon

...

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