Innocent
TD : Innocent. Recherche parmi 300 000+ dissertationsPar Abdelhafid ZAKI EL IDRISSI • 1 Décembre 2015 • TD • 2 942 Mots (12 Pages) • 1 164 Vues
iFeedback Guide
Directory
Information general | Adresse et Contact | Aqua Fun Club Marrakech, km 18, route de l’Ourika, Maroc Telephone +212 5 24 48 77 00 / 77 Fax +212 5 24 48 77 01 Email sales2@pickalbatros-morocco.com Website www.pickalbatros.com Facebook www.facebook.com/pages/Aqua-Fun-Club-Marrakech-Officiel/556147071191511 |
Directeur général | Nader El Sayed – Director of Aqua Fun Club Marrakech Email nader@pickalbatros-morocco.com | |
Langues | English, French, Arabic - members of our front office and animation entertainment teams are multilingual. | |
Types de société | All-inclusive | |
Date d’ouverture | 2011 | |
Nombre d’étoiles | 5-Star * * * * * | |
carte | A map of the resort will be given on check-in. For a copy of the map before arrival please contact front desk | |
Localisation | Aqua Fun Club is located on 18 km Ourika Valey way and spreads out over vast green parkland. This area is with the largest water slides park in Morocco, the fully equipped and comfortable rooms are idyllically designed for family or friends stay. The water games are laid out in several varieties: slides, water, tracks, wave pool, water tree, children's wading pool and whirlpools - 18 kilometers to Airport and to city center - 20 minutes by car | |
ascenseur | 7 lifts : from the below ground floor to upper floor | |
Sale de conférence | - no conference room but area arranged on request - 100 seat capacity | |
Zone de détente | Please kindly note our resort is split into 2, the relaxation zone and the active zone. - Active Zone – Animation team activities and music from 10:00 to 17:00, plus live music in the evenings. - Relax Zone – You can enjoy your holiday at a slower pace of life. NB. The far side of the Swimming pools is also a relaxation zone. | |
Privileges d’invités | We treasure our return guests so much we provide them with a whole host of extra. For full details please kindly email ssalesaf@pickalbatros-morocco.com | |
Chambres (262) | caractéristiques | - Garden/pool view (maybe subject to extra charge) - Balcony - separate door in family room(subject to availability) - Laundry bag (services at extra charge) - Possibility of an extra bed - Complimentary baby cot (request on arrival) - Tiled floors - Bath with shower or walk-in shower - Telephone in bedroom and bathroom - Safe box (in the room) – all complimentary - Hairdryer - Towels (hand, bath and pool) - Mini fridge restocked with bottled water daily - Toiletries (soap, hand wash and shower gel) - Mobility room with wide doors, full size refrigerator, roll in shower, roll under sink and bathroom handles - subject to available (2 rooms available for disabled people, pool view) |
Chaines de télévision | Full range of International satellite television channels on flat screen TVs.
| |
éclairage | Modern mood lighting. | |
Lin | 100% Pure Cotton | |
Types de chambres | - (149) Standard Double/Twin/Triple Garden View - Pool View - Family Room with Bunk Bed (1 bedroom) - Pool View - (04) Junior Suite (large room with living area - maximum 3 persons) - (107)1 Bedroom Family room - (01) Royal Suite (1 bedroom family room with living room/extra bedroom) | |
Forfait lune de miel | - on request | |
Swimming pool & Aqua Park | 17 piscines | 10:00 - 17:00 (15) outdoor large Active Pool (2) Heated indoor pool with integrated childrens pool. |
58 toboggan | 21 adulte and 37 enfant toboggan | |
Hotel | Premier soin et médecin | Please kindly call on-site 24-hour the front desk (outside Doctor, extra charge). |
Pharmacie | Located inside the hotel, outside the lobby | |
ATM (Cash Machine) | National bank cash machines (accepting popular international cards) with currency exchange. | |
Animaux de compagnie | No Pets Allowed. | |
Credit et debit cartes | All major international cards accepted, Visa, MasterCard | |
Issues de secours et des extincteurs | Full details are located in room and at the front desk. | |
Reservation | Please kindly booking via www.pickalbatros.com or email resaaf@pickalbatros-morocco.com | |
Services | Internet | - Complimentary WiFi access provided in select areas. Connect to “pickalbatros hotels– Usernames and passwords (where required) are availablefrom front office. |
Transfert aéroport | Please kindly note that no airport transfer, subject not available; | |
Taxi | taxi service available from/to the airport and surrounding cities/areas of interest (for extra charge) | |
Navette | 2 times per day, please book with the front desk in the lobby (28 seats) | |
Messages | Please kindly note messages for our guests will be delivered directly to the room. Messages can be emailed to foaqua@pickalbatros-morocco.com with the guests full name and if available room number. | |
Adaptateur | Power supply adapters (to American or english style) are available by request from front desk by dialing "9", subject to availability. Local voltage is 220. | |
Parking | Please kindly note free parking is available at the entrance to the property (subject to availability). | |
Réveil téléphonique | Please kindly book wake up calls with the front desk, by dialing "9" | |
Court de tennis | - Book with animation team. - 1 tennis court available in the property | |
Gym | Located inside the spa. Open 10:00 to 20:00. Features free and machine weights, plus CV machines and a stretching area. | |
Spa | International standard spa with massage, hammam, Jacuzzi, sauna, steam bath and body treatments. Extra charge. | |
Salon de beauté | International standard salon with hair dressing and beauty treatments. Extra charge. | |
Equipe d’animation | International, multilingual animation team with daytime sports, fitness and activities, plus entertainment program and shows in the evening. Please see the animation notice board at the active pool for full details. | |
spectacles | Daily 21:30 see the animation notice board at the active pool for shows. | |
Music live et chanteurs | See animation notice board at the active pool for full listings. | |
Discothèque | From 00:00 until 02:00 (subject to demand). If you would like to attend an outside disco nightclub, please see your holiday representative or the animation team. | |
Sports, fitness et d’autres activitiés | -Table tennis - Garden football pitch - Water Volleyball Net - Water Polo Goals - Dance & fitness classes with animation team - Mini Golf - Wave pool - Rafting River - Fully equipped gym - Tennis court - Football court - Mini golf - Fitness room - Kids playground area - Billiard | |
Programme enfants | 10:00 – 12:30 – 15:00 – 17:00 Kids Club (4-12 years) at the active zone 12:30 – 14:30 – Kids Buffet 20:30 – Kids Disco | |
Espace jeux en plen air | Located near the Kids club (Mickey mouse) | |
Chaise pour bébé | Available in all restaurants on request | |
Celebration d’anniversaire | Please kindly note from passport information we automatically send complementary birthday cakes to guests rooms. If your birthday is on the day of arrival or departure – or your celebrating your anniversary, engagement or honeymoon, please kindly contact the guest relations office to arrange your cake delivery. | |
Fleurs | Please kindly note flowers can be ordered – from arrival – with our guest relations office. If you would like to order flowers for arrival or remotely, please contact graqua@pickalbatros-morocco.com | |
Excursion | Please kindly note excursions can be booked with your holiday representative. | |
Photographe | Located at the Columbus pool bar, extra charge. | |
Shisha Cafe | Located on the Afandina Bar, extra charge. | |
Blanchisserie et pressing | These services are provided at extra charge. Please see laundry list in rooms (pressing is half the price of laundry). | |
Mini Bar | Not available - complimentary bottles water will be replenished daily. | |
Front Office | 24h Service clients | We provide around the clock guest services. |
Check in - out | Please kindly note check in time is from 14:00. Check out time is 12:00 noon on the day of your departure. If you would like to book a late check out (at extra charge) please kindly call the front desk on "9" Please kindly book all late check out’s the day before departure, due to the service being subject to availability. | |
Objet trouvés | If you think you may have mislaid an item, please kindly visit our lost property office in the lobby, or call the front office by dialing "9" | |
Service de baggages | We provide a 24-hour luggage room. To access this service please contact the bell captain in the lobby to sign in/out your luggage. If you require your luggage transferred from your room to the lobby, please contact the front desk by dialing "9" | |
Appel téléphonique à l’international | - For prices please see in room information or contact front desk via “9” - International lines are subject to availability - Local calls to your holiday representative are extra charge from the front desk | |
Usage quotidien | Outside guests are welcome to use the resort all-inclusive from 10:00 to 18:00 see with reservation department resaaf@pickalbatros-morocco.com. | |
Petit déjeuner ou repas en boîtes | Take away meal boxes can be ordered with front office, subject to availability. Pre-booking the day before is strongly recommended. | |
Supermarché | Located outside the lobby entrance, items at extra charge. | |
horraires | The time in Morocco is GMT, however this can be subject to summer time changes. | |
devise | The local currency is Moroccan (MAD), however all major currencies are also accepted, such as Euro, USD and British Pounds Sterling. | |
Entrée Visa | Please kindly contact your accommodation representative for details. | |
Besoins alimentaires | Our team of International chefs at the live cooking stations are delighted to ensure our family friendly food court style buffets suit all needs. Our Executive Chef is always available to speak with should you have any individual requests. | |
Transats | Sun loungers are available If you would like assistance in finding a sun bed, please ask any of the team for our recreation manager. | |
Conseils docteur | Ice cold drinks and very cold air conditioned rooms can cause stomach disorders. | |
commerce, bars et restaurants | Please kindly note outside the hotel’s main entrance left, you will find; - 15 minutes - a large selection of shops, bars and restaurants | |
Prévisions météorologiques | Please kindly contact our guest relations office or Front desk |
...