How to write a business letter

How to write a business letter

1. Read the instructions- is this a UK or US letter? Who is the sender? Who is the recipient?
2. Layout (mise en page)

1. Sender + job + company + address
2. Date
3. Recipient + job + company + address
4. Subject

1. Salutations (beginning + end): Dear Mr X, Yours sincerely etc etc
2. Read the instructions + content = write the vocabulary we need (place an order, delivery etc)
3. What are we writing about? What is the problem?
4. What is the solution? Request?
5. Do an approximate translation of each sentence in the instructions
6. Write our plan:

1. 1st paragraph (2/3 sentences):

1. Present yourselves/company (use ‘we’ when writing from a company)
2. Why we are writing

1. 2nd paragraph:

1. Problem (date, references, any necessary information...)

1. 3rd paragraph:

1. Solutions/ Request – what do we want? Use polite questions to break up the text (for extra points!!!)

1. Ending

1. Say we understand that this is a honest mistake but we don’t want it to happen again
2. We would like an answer (we look forward to hearing from you)
3. End salutation (yours sincerely/yours faithfully etc etc) + our name + position + signature

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