Comment améliorer les techniques de communication de l’agence ?

Comment améliorer les techniques de communication de l’agence

1 présentation du sujet qui va être présenté

2 plan de l’intervention

3 analyse et détails

4 conclusion

1. why communication is so important in our job ? Because we always need new customers or new dwellings to sell or rent. => every time need to communicate with customers.

Communication can make difference when a prospect hesitate between some agencies. Is a way to catch or to loyalty a customer.

I decide to divide the meeting in 2 parts

2) a) first of all : see how we communicate with our customers or with prospect.

b) For end : show new solutions or methods

I think if our agency make bad perfermence it’s because we don’t know how communicate well with customers.

3) a) only 3 ways : shop window => only with Property specifications sheets it’s not much attractive

     Mailing and calling => a classic way to communicate but most time only for regular customers

Brochures for prospecting but is not fun and not personal

b) today live consumer society => spend many time on phones.

Create web site

add  QR codes on brochures which send prospect =>special website for prospects

Most of inhabitant in our sector = students or young worker

-> spend many times on social medias

Create socials medias accounts (Facebook, Twitter, Instagram, LinkedIn)

On shop window not put only Property specifications sheets, also opinions about our society presse article, etc… (need to be changed regularly)

Partnership with a local business

4) communication one of most important things to have a great business.

Need employ community manager => manage social medias + web site

It’s a high price but a price who can bring our a bigger notoriety

Before end :

Have you questions or some solutions ?

Entre 3,a) et 3,b) ajouter plus d’explication (placer explications sur la communication ajouter petits points pour bien expliquer ce qui gêne les techniques déjà utilisées) (pas d’idées pour l’instant)

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