Lettre Commerciale Anglais Delay

Mettre deux adresses, celle de l'auteur + celle du receveur.

Manchester, 4 May 2009

Order n°BP 11147

To the attention of the purchasing manager

Dear Sir,

I am writing to tell you that unfortunately there will be a delay in getting your consignment of 50 dolls ref 123 to you. This is due to a strike in one of our factory which caused a delay in production. We really apologize for this setback and hope it will not harm your business.

This problem solved, your order has now been transferred to our factory and has already started to be processed. I promise you a delivery within a week by UPS.

Naturally, you will be advised of shipping as soon as the order will be ready.

We will do our possible to ensure that such incidents will not happen again.

Once again, I regret about the inconvenience you have experienced and want to emphasize that this was due to factors we could not have known about when we accepted your delivery dates.

I look forward to hearing from you

Yours faithfully

Ne pas oublier de signer la lettre et de mettre la fonction commerciale de l'auteur de la lettre. + Pièces jointes si besoin est.

Bonne chance a tous !!!! En espérant que cela vous aide.

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