Cross-Cultural Communication Manuel

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Exhibit A…………………………………………………………………………………………………………………………………….1

Map of the OPEC Countries Highlighting our Choice

Exhibit B……………………………………………………………………………………………………………………………………7

Ethnic Distribution of the Algerian Population

Exhibit C……………………………………………………………………………………………………………………………………10

Pyramid of Power in Algerian Companies

Exhibit D……………………………………………………………………………………………………………………………………14

Religion in Angola

Exhibit E……………………………………………………………………………………………………………………………………14

Ethnic Groups in Angola

Exhibit F……………………………………………………………………………………………………………………………………17

Sonangol Company Logo

Exhibit G……………………………………………………………………………………………………………………………………21

Religious Distribution  in Ecuador

Exhibit H……………………………………………………………………………………………………………………………………21                  Ethnic Distribution in Ecuador

Exhibit I…………………………………………………………………………………………………………………………………….25

President Bush greeting Saudi Diplomat

Exhibit J……………………………………………………………………………………………………………………………………26

Pilgrims in the annual Hajj at the Kaaba in Mecca

Exhibit K……………………………………………………………………………………………………………………………………27

Proper and Improper Hand to Eat

Exhibit L……………………………………………………………………………………………………………………………………28

Traditional Saudi Dinner

Exhibit M……………………………………………………………………………………………………………………………………28

Hierarchy of Power Dynamics in Saudi Arabia

Exhibit N……………………………………………………………………………………………………………………………………28

Negotiations Between Saudi and Business People

Exhibit O……………………………………………………………………………………………………………………………………31        Venezuela Cultural Orientation

Exhibit P……………………………………………………………………………………………………………………………………33

        Venezuelan Hierarchy Pyramid

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Table of Content[pic 7]

List of Illustrations

        i

Introduction        1

OPEC and Why OPEC        1

Manual from EYCVJ        1

Users’ Guide        2

Organization of the Manual        2

Algeria        4

I: Establishing Connection        4

Greetings and Initial Encounter        4

Dress Code        5

Non Verbal Communication        6

Etiquettes and Customs        7

II: Social Networking        8

Dining and Home Visits        8

Communication style        9

Interpersonal Interactions        9

III: Formal Meeting        10

Preparation for Business Meeting        10

Hierarchy and Decision-Making        10

Negotiations        11

Angola        13

I: Establishing Connection        13

Initial Encounters and Communication Nuances        13

Greetings and Initial Encounters        14

Points about Religions and the Tribal Culture        14

Non-Verbal Communication        14

II: Social Networking        15

Dining in Angola        15

Communication Style        15

Building Relationships        16

III: Formal Meeting        16

Preparation for Business Meetings, Decision Making        16

The Oil Hierarchy        17

Ecuador        19

I: Establishing Connection        19

Greetings and Initial Encounters        19

Non-Verbal Communication        20

Etiquettes and Customs        21

II: Social Networking        21

Dining and Home Visits        21

Communication Styles        21

Interpersonal Interactions        22

III: Formal Meeting        22

Preparation for Business meeting        22

Hierarchy and Decision-Making        22

Negotiation        23

Saudi Arabia        25

I: Establishing connection        25

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