EXEMPLE SKETCH ANGLAIS

AMY :    Good morning

JULIE :  Good morning

AMY :         I’m  Amy, a sales responsable for Shoes forever.

Our company is one of the top shoes company on the market.

        I’m here to give you all the informations you need on our new product.

        Before I explain the main features of the shoes, have you got any question ?

JULIE :  Yes I have questions. I would like to knowr if customizable shoes are available.

 I’am also a fan of the Nike brand.

I would like this pairs of shoes to be used both for sport and for walking in the city.

AMY :    Well, you want a pairs of Nike shoes for running and  for the city.

You want to design shoes.

I have  a pair of sport shoes which you can use in the life every day.  And it’s Nike.

JULIE :  Can you explain me the features of this product.

AMY :    Of course, this product is made from breathable mesh upper, lace up closure, a padded and

 shaped cuff, a cushioned sole and is manufactured hundred percent higher textile.

In addition, you have the opportunity to completely change its color, normally black and wolf grey.

You can give us the pattern and colors you want, we will be happy to create your own style to your personality.

JULIE :  If I want to customize my shoes, the delivery times will be the same as if I keep the model

that is available in your store?

AMY :    Unfortunately not, for the standard model you do not have delivery times  because we

        have all sizes in stock. For the custom model, the delivery times range from five to ten

        working days.

JULIE :   Okay, and what is the price difference between the two models? How do I care for them ?

AMY :  for maintenance must simply wipe them with a soft cloth.

To which the standard model price is 97 dollars and the design model is one hundred thirty dollars.

It is possible to pay in two installments.

JULIE :  The design model is really interesting  but the price is higher than I have seen in other stores.

AMY :    It's  a really good quality price ratio. I understand that the price is expensive  for  you , but  

        that's the price for being the only one with this pair of shoes.

JULIE :  I know but Can make me a discount because otherwise I will see the competitor stores

 that make me a better prices.

AMY :  Madam, if I make you a discount you can make payment in full has signed the order ?

JULIE : It's a bit annoying I liked the benefit payments in installments.

AMY : Okay if in case it’s not possible to give you a discount. Unfortunately I have the opportunity to make a discount under some condition that you can not comply.

JULIE : I reflected and I pay everything directly for the signature of the order.

AMY :  Okay in the case if I can make you a discount of 10 euros on the model you want , so you have another questions before going to the purchase order?

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