Shangri, La Stratégie

A. THE COMPANY

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1. Name:SHANGRI-LAHOTELS(PARIS)1
2. Legal status: SASU Société par actions simplifiée à associé unique2
3. Parent company: Shangri-La Hotel (Hong Kong), Hong Kong, Chine3
4. Head office address4:

1. Town: Paris
2. Post code: 75116
3. Country: France
4. Telephone: (33 1) 53 67 19 98
5. Fax:(331)53671919
6. Web site: slpr@shangri-la.com5
7. Social networks: Facebook, Twitter, Google+, Youtube, Youku, Weibo6

1. Registration n° of the company: 48771930400023 7
2. Year of creation: 20108
3. Capital (in EUR): 13 772 210 €9
4. Technical definition of the services and products10:

1. Rooms: 101 rooms including 65 guestrooms et 36 Suites (1 room is the storage)11
2. Facilities: Fitness Centre ; Complimentary Broadband Internet Access and Wireless Internet in Public Areas ; Conference Facilities ; Facilities for the Physically Challenged ; Hospitality Lounge ; Non-smoking Rooms ; Parking Facilities ; Safe Deposit Box ; Wireless Internet in Public Areas
3. Services: Complimentary Shoeshine Service ; IT Butler ; Laundry & Valet Service ; Postal / Courier Service
4. Children: Babysitting / Child Care

1 Societe.com, (2016). SHANGRI LA HOTELS PARIS (PARIS 16). Available from: [Accessed 14 Dec. 2016].
2 Ibid.
3 Ibid.

4 Ibid.
5 Shangri-La Hotel Paris, (2016). Credit Instructions | Shangri-La Hotel Paris. Available from: [Accessed 14 Dec. 2016].
6 Shangri-la.com, (2016). Press Kit. Available from: [Accessed 14 Dec. 2016].
7 Societe.com Op. cit.
8 Ibid.
9 Ibid.
10 Shangri-la.com, (2016). Services & Facilities | Shangri-La Hotel Paris. Available from: [Accessed 14 Dec. 2016].
11 Shang Care training review, (2017), Training program, Ecole de Savignac, p.17

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2

1. Travel & Transportation: Airport Transfer ; Car Rental Service ; Taxi & Limousine Service ; Travel Agency / Tour Desk
2. Shops: Foreign Exchange Counter
3. Food & Beverages: 24-hour Room Service ; 3 Restaurants & 1 Bar

9. Number of employee12: 400 to 499 employees 10. Different division of the company13:

NOTRE ORGANISATION

NOS CLIENTS

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DIRECTEUR GENERAL

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FRONT OF THE HOUSE

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HEBERGEMENT ASSISTANTE EXECUTIF MANAGER ROOMS Centre Bien-Être Réception Service Center Réservations Guest Services Conciergerie Housekeeping Lingerie

RESTAURATION ASSISTANT EXECUTIF MANAGER F&B La Bauhinia L’Abeille
Le Shang Palace Room Service Sommellerie
Bar Banquets Stewarding

FINANCE DIRECTEUR FINANCIER Comptabilité Analyse et Contrôle Economat

Achats CSR

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VENTES ET MARKETING DIRECTRICE VENTES ET MARKETING Communication Ventes Salons et Réceptions Management du revenu Ventes

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TECHNIQUE DIRECTEUR TECHNIQUE Climatisation Plomberie Electricité Maintenance Menuiserie Peinture

CUISINE CHEF EXECUTIF Cuisine Bauhinia Cuisine Abeille Cuisine Banquets Pâtisserie Cuisine Shang Palace

HEART OF THE HOUSE

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RESSOURCES HUMAINES DIRECTRICE RH Recrutement et mobilité

Système d’information RH et relations sociales

Formation et développement

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SECURITE RESPONSABLE SÛRETÉ & SÉCURITÉ

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IT

Organigramme FR

B. BUSINESSSECTOR14

1. Type of activity: Hotels and similar accommodation15
2. Scientific definition of the sector of activity: The "Palace" distinction does have to

allow to add value establishment internationally regarding competitors. Also, it must

contribute to the french culture standing and attractiveness of France. Therefore, he

answers to 38 criteria such as they do have an average of 2,75 employee per

bedroom, at least have fifty bedrooms with at least 20m2 of surface area, the beauty of

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16 3. Code NAF: 5510Z17

the architecture, etc.
4. Membership of professional institution: Atout France18

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12 Societe.com Op. cit. p.2
13 Supervisor of training, (2017) Interview Humans Ressources department of the Shangri-La Hotel, Paris, Ecole de Savignac, p.12
14 Societe.com Op. cit. p.2
15 Ibid.
16 Atout France, (2017) The "Palace" distinction. Available from : [Accessed 06 June 2017]. 17 Societe.com Op. cit. p.2
18 Ibid.

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