Devoir1 Anglais CNED BTS Tourisme

Devoir 1

Part 1

1.Explain the three situations in which Hélène needs to speak English.

- She needs to guide the groups of American/British visitors.

- Outside of July, August, many tour sites only propose visits in French and English, so she has to give guides to tours in English to many different nationalities.

- Getting more and more Rusian, Japanese and Chinese tourists, even in July and August, they have no tours in these languages, so unless they bring their own guides, she has to use English with them.

2. How does Hélène prepare her presentations?

– If she knows the site?

   She doesn’t have much research, but she finds out as much as she can about the group so that she can adapt her presentations to their level of interest.

– If she’s not familiar with the site?

+ She doesn’t give the same presentations to groups of students of architecture as groups of school students.

+ She prepares her presentations in many ways she would in French:

   Firstly, she collects as much informations as she can if possible in English.

   Then, she puts it into right order, tries to eliminate what is not important.

  After that, she prepares the series of notes.

– When she presents somewhere for the first time in English?

+ She practices with her friends.

– If she needs to use new, technical words?

+ When she has to use a word that is new to her, she tries to find out how it should be pronounced, although it’s very difficult with some of technical terms.

+ She knows a couples of England teachers, she asks them.

3. What advice would Hélène give to anyone who has to make their first presentation in English?

1. Throughly prepare presentations.

2. Make notes but don’t write out whole presentations, because it looks and sounds unprofessional.

3. Use simple, clear English, the notes should be concise because many people are not native speakers of English.

4. Unless guiding a group of specialists, it’s not neccessary to learn huge lists of architecture vocabulary.

5. Most of groups are not interested in technical details. It’s important to learn and find the keywords, structures to give a good generel presentation.

Part 2

1. Greet the group: “Good morning, everyone”

2. Introduce yourself: “My name is Helene and I’m your guide”

3. Say what you are going to show your group:

“This morning we are going to visit the grounds and the interior of the Château.”

4. Ask people to do something (directing people):

“ If you would like to follow me, we can start our visit.”

5. Attract people’s attention to something:

“Overthere, we can see nineteen century landscape garden”

6. Indicate exactly where something is.

“If you look down there by the river, just next to the wall of the Château, you can see the remain of the fish tank.”

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