Dialogue check in clerk

Check in clerk : Good morning

Client : Good morning

Check in clerk : Can i have your passport an ticket ?

Client : Yes, of course !

Check in clerk : Thank you, please now, put your luggages in the scale

Client : Okay

Check in clerk : Unfortunaly, you have an exess baggage. Your suitcase weighs 30 pounds instead of 23. It’s your only luggage ?

Client : Yes it is, but i have a hand luggage too.

Check in clerk : Okay, so put your hand luggage on the scale, we will weighs it !

Client : Okay, no problem.

Check in clerk : Are you carrying any sharp objects ?

Client : No i don’t

Check in clerk : Some liquids maybe ?

Client : No more

Check in clerk : Okay, it’s good. So , your hand luggage weighs 4 pounds … You can put your exess luggage in.

Client : Super ! can you wait a minute ?

Check in clerk : Yes, i’m waiting on you.

Client : I finished ! Please, are there any windows seats available ?

Check in clerk : Oh, let me see that mmmh … Oh no sorry, there are only aisles seats availables.

Client : Okay, it’s not a problem

Check in clerk : Okay, so now you can put your luggage on the conveyor belt. I’m going to give you your boarding pass. You must present it 30 minuts before departure at gate number 4. Have a good trip and enjoy your holidays.

Client : Thank you, for your patience and for the warm welcome. Bye !

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