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BUSINESS SCHOOL - Undergraduate Assignment Feedback Frontsheet

SECTION A:

(to be completed by the student)

Please complete Section A in Block Capitals making sure that you include your Student Number, Module Code and Group Number. FAILURE to do so may result in your assignment being delayed. If you are unsure of any of the above please check at the Business School Student Centre Reception.

Student Number (s):

Programme:(e.g. Business Management)

Module Title: (e.g. Studying for Business) Visitor Attraction Management Seminar Group 1

Module Code: TM3026 Word Count 2883

I confirm that no part of this assignment. except where clearly quoted and referenced. has been copied from material belonging to any other person e.g. from a book. handout, another student. I am aware that it is a breach of UEL regulations to copy the work of another without clear acknowledgement and that attempting to do so renders me liable to disciplinary proceedings.

SECTION B:

(to be completed by the tutor marking assignment)

Assessment Criteria: Weightings Criteria based Feedback Mark Achieved

Executive Summary

10%

Evaluation of the visitor experience

40%

Recommendations

20%

Support through relevant literature

20%

Presentation

10%

TOTAL MARKS 100%

Good practice demonstrated:

Aspect to consider for improvement:

Tutor's Name:

Petra Glover

Date Received: PROVISIONAL

MARK

All marks are subject to internal and external moderation.

THE MUSEUM OF CHILDHOOD IN BETHNAL GREEN: CASE STUDY

U0956578

Table of Contexts

1.0 Executive Summary …………………………………………………………………3

1.2 Overview of the Museum of Childhood ……………………………………………4

1.3 Visitors’ experience………………………………………………………………......5

1.4 Aspects contributing to the visitor experience …………………………………….6

1.5 Links between relevant aspects …………………………………………………….8

1.6 Conclusion ………………………………………………………………………….. 10

1.7 Recommendations ………………………………………………………………….. 11

1.8 References……………………………………………………………………………………12

1.0 Executive Summary

As London’s most delightful museums, the Childhood' s museum in Bethnal Green has an excellent childhood's collection items such as dolls and toys and is sure to delight children as much as adults. As MobileReference (2010) identifies, the museum has a mission “to encouage everybody, especially young people, to discover and get pleasure from the designed world, in unique toys or other effects made for and made by children.” The collection covers diverse objects from the seventeenth century to the present day. All collection emanates from all over the world. In addition to the permanent displays, there are many outstanding exhibitions as well as children’s events held at the museum throughout the year. This review critically evaluates the Museum of Childhood as a museum that creates a visitor experience similar to that of their childhood. The paper provides an overview of the museum, its relation with its parent museum in the provision of attraction services, the aspects that create a user experience, as well as the issues the museum faces and the recommended solutions to the same.

1.1 Overview of the Museum of Childhood

The Museum of Childhood, located in Bethnal Green, in the Eastern End of London, was founded in 1972. The Museum called V&A is a division of Victoria and Albert Museum (V&A), the national museum of arts in the U.K. The V&A Museum is located in South Kensington, in London. Its opening was in 1852 as the Museum of Manufacturers at Marlborough House (Baker & Richardson 1999). The Museum originally contained nucleus originating from contemporary objects of applied arts, which originated from the Great Exhibition of 1851 during the instigation of Prince Albert. The contents of the museum also contained collections from Government School of Design. The Museum of Childhood in Bethnal Green opened as the Bethnal Green Museum, which exhibited a variety of objects such as collections of V&A paintings and sculpture (mostly Italian Arts) and other celebrated collections such as glass, ceramics, jewelry, fashion, ivories, metalwork, miniatures, photographs, fashion, and medieval enamels among others (Baker & Richardson 1999).

The building, in the early years, was useful as display of

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