Un bon produit (document en anglais)

Safety

1- Othmane

Keeping their Safety and Care Commitment is the most important thing companies can do to continue earning our trust. It’s why their assurance process is so rigorous. And it’s why they’re always listening to us so that they can improve their products and we can have complete peace of mind whenever we bring them into our home.

Every product must meet high standards of safety and efficacy.

Companies continue to assess their products after they reach the market to identify any safety issue that may arise. They have procedures in place for immediate “field action” in the rare event that a problem is found with one of their products. Field actions may include withdrawing products from the marker. Transparency is very importante , it means that the Information on the risks presented by products must be provided to the public. Professional secrecy is limited to justified cases.

2- Mouna

Why is ensuring product safety important?

Consumers must be confident that the products they use, consume or simply come into contact with are safe and do not present any danger to their health and physical safety. While the vast majority of products available are safe, a small percentage could potentially pose a risk to the safety of consumers.

Such dangerous products need to be rapidly identified in order to be taken off of the market before they reach the consumers. The most common types of danger are the risk of electric shock and the risk of injury.

European legislation ensures a consistent, high level of protection for the health and safety of consumers. Products placed on the market in the internal market are subject to general safety requirements. The European Union (EU) has also introduced : General safety requirement , Manufacturer and distributor obligations and Member States' obligations .

3- Salwa

General safety requirement

The Directive imposes a general safety requirement on any product put on the market for consumers or likely to be used by them, including all products that provide a service. Second-hand products that have antique value or those that need to be repaired are not subject to this requirement.

A safe product is one which poses no threat or only a reduced threat in accordance with the nature of its use and which is acceptable in view of maintaining a high level of protection for the health and safety of persons.

A product is deemed safe once it conforms to the safety provisions provided in European legislation, or, in the absence of such rules, if it complies with the specific national regulations of the Member State in which it is being marketed or sold. The product is also deemed safe if it complies with the European standard established according to the procedures in this Directive. In the absence of such regulations or standards, the product's compliance is determined according to the following:

• the voluntary national standards (transposing other relevant European standards), the Commission recommendations (setting out guidelines on the assessment of product safety);

• the standards of the Member

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