L'engagement d'un employé - synthèse en anglais

Significance of employee engagement

The significance and effectiveness of the concept of employee engagement can be judged in the context of employee’s performance and his efforts towards the long term success of the organization. In this competitive business environment, success and survival has become a challenge and demand for efficiency and productivity at the workplace has increased manifold. In such conditions, an organization needs to enhance the existing level of employee engagement. Business organizations are now making some intensive amount of money, time and efforts in the employee engagement practices as employee engagement is closely interrelated with business outcomes (Sonnentag 2003).

The positive relationship between employee engagement and organizational performance can be judged in terms of productivity, profitability, safety, customer loyalty, and high employee retention. An engaged employees constantly demonstrate three general behaviors and these help in improvement of organizational performance. These behaviors include spreading positive word-of-mouth among co-workers and customers. This helps in approaching potential employees and customers. The second behavior reflects that an employee is more likely to work with the current organization although he/she may have an option to work with other organizations. The third behavior of employee engagement is concerned with efforts and initiatives made by the employees towards organizational success (Wiley 2010).

Another important significance of the employee engagement can be seen in the context of quality improvement within the organization. From the perspective of total quality management within the organization, employee engagement phenomena act quite significantly. High degree of engagement of employee with organization results into two qualities among employees. These qualities are job satisfaction and continuous improvement. These both the factors are closely related with the quality of products and customer services produced by the business organization. It is due to the reason that only a satisfy employee can deliver his maximum efficiency and dedication at the work place, which leads to high quality products and services delivered by the organization. Moreover, employee engagement also motivates employees for continuous improvements that shows in the product and service delivered by him (Thomas 2010).

In this way, it can be stated that employee engagement is one of the most crucial and signified phenomena for a business organization that can lead the organization towards long term and sustainable success in existing highly dynamic and competitive business environment.

...